Author Archives: Austin Higgins


Coming Changes in the Business World

There are a lot of things that will change in the future of running businesses (or organizations within businesses). Here are just a few: The 9-5 won’t exist anymore. Business doesn’t run on a clock. Sometimes it starts at 5am, sometimes it starts at noon and other times it doesn’t start at all. The new […]


Looking Back at Stock Picks and the Importance of Data Analytics

This past year I analyzed, valued and recommended nearly 300 companies for investors with my column at the Motley Fool. I know personally that I have a knack for valuing companies and finding great investment opportunities. But I don’t really have any data to support this claim. If it can’t be proved, it might as […]


The Most Important Word in Serving Your Customers

Vulnerable. Just be vulnerable. This isn’t what you expect to hear when it comes to customer service, sales or running your business in general. This is especially true of professional services – my particular industry. Most people think they should be the expert, in control or the polished salesperson. Instead be vulnerable to your customers. […]


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